The Effect of Work Engagement and Burnout to Retail Employee Performance

Siti Sarah, Hanifah dan Eryandra, Alvin (2024) The Effect of Work Engagement and Burnout to Retail Employee Performance. JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan), 9 (1). pp. 588-601. ISSN 2614-8021

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Abstract

The purpose of this study was to determine how work engagement and burnout affect the performance of retail employees in this study using quantitative research methods, with a total of 350 respondents who are store employees of one of the retail organizations in Jabodetabek. Data collection is done offline by distributing questionnaires and using online methods via google form. The data analysis process uses Jamovi 2.4 software and uses multiple linear regression analysis methods. Based on the research results, it is known that (1) Work engagement has no effect on employee performance,(2) Burnout has a positive effect on employee performance,(3) Work engagement and burnout positively affect employee performance by 31.5%.

Item Type: Article
Subjects: B Philosophy. Psychology. Religion
Divisions: Fakultas Psikologi
Depositing User: Alvin Eryandra
Date Deposited: 14 May 2024 02:42
Last Modified: 14 May 2024 02:42
URI: http://repository.uhamka.ac.id/id/eprint/34334

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