Items where Author is "Suryati, Fitri"

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Suryati, Fitri dan Leidiparasdewi, Novi (2018) Gambaran Index Penilaian Kinerja Layanan Frontlinear Dengan Metode IMS (Internal Mystery Shopping) Pada PT. Bank BNI Syariah Kantor Cabang Jabodetabek Tahun 2015-2017. Bachelor thesis, Universitas Muhammadiyah Prof Dr. Hamka.

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