TY - UNPB TI - PROPOSAL FOR COLLABORATIVE RESEARCH FUNDING THE UTILIZATION OF DATA ANALYTICS TO FORMULATE POSSIBLE BUSINESS PROCESS IMPROVEMENT FOR FINANCE SERVICES OF ACADEMIC SECTOR AV - restricted N1 - Unpublished UR - http://repository.uhamka.ac.id/id/eprint/7494/ N2 - In the rapidly growing competition era nowadays, continuous improvement of business process is imperative for any organization, be it an academic institution, to stay feasibly operational. In this research, the problem of identifying operational inefficiency and potential venue of improvement in a higher education environment will be addressed. This proposed research aims at two main tasks. First, it identifies operational bottlenecking, waste, non-compliance, and other inefficiencies in finance service operations of a higher education institution. The research objects are a private university in Indonesia and a university in Malaysia. In finding the problem, data analytics approach is employed to assist in identifying problems based on facts intelligently. Second, it proposes business process improvement addressing identified operational inefficiency, in which the six sigma and other suitable decision methods will be utilized. ID - repository7494 PB - Universitas Muhammadiyah Prof. DR. HAMKA A1 - Diponegoro, Ahmad A1 - Sunarta, Sunarta Y1 - 2020/06/01/ ER -