?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.aufirst=Connie&rft.au=Connie+Chairunnisa%2C+Connie&rft.aulast=Connie+Chairunnisa&rft.issue=3&rft.atitle=The+Effect+of+Brand+Image+And+Quality+Of+Educational+Services+On+Customer+Satisfaction&rft.volume=22&rft.pages=4-19&rft.title=Jurnal+Manajemen&rft.date=October+2018&rft.issn=1410-3583&rft.genre=article