eprintid: 56671
rev_number: 18
eprint_status: archive
userid: 1636
dir: disk0/00/05/66/71
datestamp: 2026-11-02 07:40:48
lastmod: 2026-11-02 07:40:48
status_changed: 2026-11-02 07:40:48
type: article
metadata_visibility: show
creators_name: Hasan, Firman Noor
creators_id: firman.noorhasan@uhamka.ac.id
creators_orcid: 0000-0002-1246-3462
title: (INSTEK - S3) - Sari, Malik, Hasan [2026-10-30]
ispublished: pub
subjects: T1
divisions: 55201
abstract: The rapid growth of e-commerce has increased the demand for applications with high usability. This study redesigns the UI/UX of the Alfagift application using the Design Thinking approach, focusing on three transaction features: store search, order tracking, and order history. Usability was measured with an Indonesian adaptation of the ten-item System Usability Scale (SUS) administered on a five-point scale. An initial evaluation involving 60 participants produced an average SUS score of 48.88, which is below the acceptable level. Guided by the Empathize, Define, Ideate, Prototype, and Test stages, a high-fidelity Figma prototype was developed and evaluated by 30 of the initial participants who completed the retest, yielding an average SUS score of 75.17 (Good category). Because the two evaluations involved partially different respondents and a prototype rather than the live application, the 26.29-point difference is interpreted descriptively. In addition, 73.3% of respondents preferred the redesigned interface for its clearer navigation and more informative order tracking. The findings offer focused UI/UX recommendations for improving transaction transparency and user control in retail e-commerce applications.
date: 2026-10-30
date_type: published
publisher: Department of Informatics Engineering, Universitas Islam Negeri (UIN) Alauddin Makassar, Indonesia
official_url: https://journal.uin-alauddin.ac.id/index.php/instek/article/view/69935
id_number: https://doi.org/10.24252/instek.v11i2.69935
full_text_status: public
publication: INSTEK: Jurnal Informatika Sains dan Teknologi
volume: 11
number: 2
pagerange: 439-453
refereed: TRUE
issn: 2581-1711
related_url_url: https://journal.uin-alauddin.ac.id/index.php/instek
related_url_type: pub
citation:   Hasan, Firman Noor  (2026) (INSTEK - S3) - Sari, Malik, Hasan [2026-10-30].  INSTEK: Jurnal Informatika Sains dan Teknologi, 11 (2).  pp. 439-453.  ISSN 2581-1711     
document_url: http://repository.uhamka.ac.id/id/eprint/56671/1/1.%20%20Cover.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/2/2.%20%20Editorial%20Team.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/3/3.%20%20Daftar%20Isi.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/4/4.%20%20Artikel.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/5/5.%20%20Turnitin%20-%20Similiarity%20Report%20%288%25%29.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/6/6.%20%20LOA%20-%20Sari%2C%20Malik%2C%20Hasan.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/7/Bukti%20Korespondensi.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/8/Korespondensi%20-%20Screenshot.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/9/Korespondensi%20-%20Editor%20Decision%20%28Revisions%20Required%29_1.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/10/Korespondensi%20-%20Editor%20Decision%20%28Revisions%20Required%29_2.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/11/Korespondensi%20-%20Editor%20Decision%20%28Accept%20Submission%29.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/12/Korespondensi%20-%20Editor%20Decision%20%28Send%20it%20to%20Production%29.pdf
document_url: http://repository.uhamka.ac.id/id/eprint/56671/13/%5B2026-10-30%5D%20-%20Sari%2C%20Malik%2C%20Hasan%20%20%28INSTEK%20-%20S3%29.pdf