%T HUBUNGAN TATA KELOLA UNIVERSITAS DAN PROFESIONALITAS
DOSEN, DENGAN MUTU LAYANAN PENDIDIKAN
%A Connie Connie Chairunnisa
%L repository387
%D 2015
%P 184-199
%V 2
%N 3
%J Faktor (Jurnal Ilmiah Kependidikan)
%X The Relation Governance University and Professional lecturer, with service quality of
education. The study aims is for to know the ralation governance university and professional lecturer
with service quality of education. This research was conducted in correlational technique method, with
minimun sample from the whole population to be amount of 60 lecturer, teaching in graduate school
Uhamka in Jakarta. The data obtained from the spread of questionnaires and learn some documentation.
The analysis data to use correlation analysis, and multiple regression and simple regression. The results
show (1) there are relationships positive and significantly between governance university with service
quality of education; (2) there are relationships positive and significantly between professional lecturer
with service quality of education; (3) there are relationships positive and significantly between
governance university and professional lecturer in the same joint with service quality of education. The
research concludes that, to strengthen the quality of service of education, the governance university and
professional lecturer must be to do with correctly and professional more enhanced, and a serious
attention.