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<http://repository.uhamka.ac.id/id/eprint/30048> <http://purl.org/dc/terms/title> "Sistem Pendukung Keputusan Penentuan Pelanggan Terbaik Menggunakan Profile Matching"^^<http://www.w3.org/2001/XMLSchema#string> .
<http://repository.uhamka.ac.id/id/eprint/30048> <http://purl.org/ontology/bibo/abstract> "Tujuan dari penelitian ini adalah penentuan pelanggan\r\nterbaik dari indikator loyalitas pelanggan akan mengukur sejauh\r\nmana loyalitas pelanggan terbentuk atas upaya perusahaan.\r\nSehingga para pelanggan lain menjadi lebih mempunyai motivasi\r\ndari reward yang diberikan oleh perusahaan atas penentuan\r\npelanggan terbaik. Sistem pendukung keputusan pelanggan\r\nterbaik membantu perusahaan secara otomatisasi dan\r\nkomputerisasi dalam penentuan pelanggan terbaik berdasarkan\r\nkriteria yang telah ditentukan oleh perusahaan. Hasil pengumpulan\r\ndata didapat kriteria yang digunakan dalam penentuan pelanggan\r\nterbaik yaitu total pembayaran, frekuensi pembelian, dan jenis\r\npembayaran. Hasil perangkingan penentuan pelanggan terbaik\r\nuntuk rangking 1 didapat oleh pelanggan dengan nama Sri\r\nWidianingsih dengan nilai akhir yaitu 3,04. Rangking 2 didapat oleh\r\npelanggan dengan nama Ahmad Budiantoro dengan nilai akhir\r\nyaitu 2,9175. Rangking 3 didapat oleh pelanggan dengan nama\r\nKusumaningrumdengan nilai akhir yaitu 2,5975.\r\nKata Kunci: Loyalitas Pelanggan; Pelanggan Terbaik; Profile\r\nMatching; Reward; Sistem Pendukung Keputusan;"^^<http://www.w3.org/2001/XMLSchema#string> .
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