TY - UNPB UR - http://repository.uhamka.ac.id/id/eprint/2879/ ID - repository2879 A1 - Sumaryanto, Bambang A1 - FIHRI, AHMAD A1 - Zamzany, Faizal Ridwan N1 - Unpublished PB - Universitas Muhammadiyah Prof. DR. HAMKA AV - public TI - LAPORAN PENELITIAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DAN LOYALITAS PELANGGAN ONLINE MARKETPLACE ER -