TY - UNPB TI - LAPORAN PENELITIAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DAN LOYALITAS PELANGGAN ONLINE MARKETPLACE AV - public N1 - Unpublished UR - http://repository.uhamka.ac.id/id/eprint/2879/ ID - repository2879 A1 - Sumaryanto, Bambang A1 - FIHRI, AHMAD A1 - Zamzany, Faizal Ridwan PB - Universitas Muhammadiyah Prof. DR. HAMKA ER -