?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Nur&rft.au=Safitri%2C+Nur&rft.aulast=Safitri&rft.date=2021&rft.inst=Universitas+Muhammadiyah+Prof.+DR.+Hamka&rft.degree=Bachelor&rft.title=Persepsi+Nasabah+Mengenai+Service+Excellence+terhadap+Loyalitas+Nasabah+Bank+Syariah+pada+era+Covid-19+.