?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.au=Fakih%2C+Ahmad&rft.aufirst=Ahmad&rft.aulast=Fakih&rft.title=Pengaruh+Kualitas+Pelayanan+dan+Kepuasan+Pelanggan+terhadap+Loyalitas+Pelanggan+pada+Nasabah+PT.+Bank+BRI+Syariah+Kebon+Jeruk+Jakarta+Barat&rft.inst=Universitas+Muhammadiyah+Prof.+DR.+HAMKA&rft.date=2017&rft.tpages=27&rft.degree=Bachelor