?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Muhammad&rft.au=Fernanda%2C+Muhammad&rft.aulast=Fernanda&rft.title=Pengaruh+Kualitas+Pelayanan%2C+Reliability%2C+Responsiveness+dan+Kepuasan+Nasabah+terhadap+Loyalitas+Nasabah+pada+Bank+Umum+Syariah&rft.degree=Bachelor&rft.tpages=33&rft.inst=Universitas+Muhammadiyah+Prof.+DR.+HAMKA&rft.date=2021