?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Dwi&rft.au=Istiyana%2C+Dwi&rft.aulast=Istiyana&rft.date=2019&rft.inst=Universitas+Muhammadiyah+Prof.+DR.+HAMKA&rft.tpages=33&rft.degree=Bachelor&rft.title=Pengaruh+Electronic+Quality+Service+dan+Electronic+Trust+terhadap+Costumer+Satisfaction+pada+Jasa+Ojek+Motor+Berbasis+Online+PT.+Go-Jek+di+Kelurahan+Ulujami%2C+Jakarta+Selatan