@unpublished{repository15998,
           title = {Reviewer Implementasi Customer Relationship Management Pada Industri Pendidikan: Studi Kasus Pada Akademi Pariwisata},
       publisher = {UHAMKA},
            note = {Unpublished},
          author = {Kusumawati, Erna},
             url = {http://repository.uhamka.ac.id/id/eprint/15998/}
}