?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=NurJannah&rft.aulast=NurJannah&rft.au=NurJannah%2C+NurJannah&rft.date=2016&rft.inst=Universitas+Muhammadiyah+Prof+Dr.+Hamka&rft.title=Respon+Nasabah+Terhadap+Peran+Customer+Service+Dalam+Meningkatkan+Kualitas+Pelayanan+(Studi+Kasus+Bni+Syariah+Kantor+Cabang+Jakarta+Barat)&rft.degree=Bachelor