?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=Aida+Fitrie&rft.au=Aziezach%2C+Aida+Fitrie&rft.aulast=Aziezach&rft.title=Etika+Resepsionis+Dalam+Menerima+Tamu+di+PT+Indah+Kiat+Pulp+%26+Paper+Tbk+Serang+Banten&rft.degree=Bachelor&rft.date=2019&rft.inst=Universitas+Muhammadiyah+Prof.+DR.+Hamka